At Cozy Candles, we are committed to protecting your privacy and ensuring that your personal information remains confidential. This Privacy Policy outlines how we collect, use, and safeguard the information you provide us. By using our website or services, you agree to the terms of this policy.
Information We Collect :
- Personal Information : When you place an order or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.
- Website Usage Data : We may collect non-personal information about your interactions with our website, such as your IP address, browser type, and browsing patterns. This helps us enhance your online experience.
How We Use Your Information :
Order Fulfillment : We use your personal information to process and fulfill your orders, including shipping and payment processing.
Communication : We may use your email address to send order updates, shipping notifications, and promotional emails (if you’ve subscribed to our newsletter). You can unsubscribe from promotional emails at any time.
Customer Support : Your information helps us provide effective customer support, address inquiries, and resolve any issues.
Data Security : We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Sharing Your Information : We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners who assist us in operating our website, conducting business, or servicing you, but these partners are required to keep your information confidential.
We may also share information if required by law, to protect our rights, or in cases of fraud prevention.
Cookies and Tracking : We use cookies and similar technologies to enhance your online experience. You can adjust your browser settings to refuse cookies, but this might limit some features on our website.
Your Choices : You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional emails by following the instructions in our emails or contacting us directly.
Children’s Privacy : Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Updates to this Policy : We may update our Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website.
Contact Us : If you have questions about our Privacy Policy or how we handle your data, please contact our Privacy Officer at raman.singh078653@gmail.com
Thank you for trusting us. We value your privacy and are committed to maintaining the security of your personal information.
Sincerely,
The Cozy Candles Team
